JPMorgan Chase is saying tough luck to a customer after the bank handed tens of thousands of dollars over to an imposter with a fake ID.
Justin Lee says he lost $30,000 after a man with false identification and an incorrect social security number walked into a Chase branch and convinced the bank to hand the money over, reports WSB-TV in Atlanta, Georgia.
Since the incident, Lee has spent over a year fighting to get his funds back.
He initially lost an arbitration case and then sent a letter to Senator Sherrod Brown, who leads the Senate Banking Committee.
Brown says his office is now personally involved in pushing Chase to do right by its customer….