AI is already being deployed in Customer Service. It is going to wipe out tens of millions of jobs soon

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AI is coming for all knowledge jobs. It will take the place of thinking and turn humans into “arms and legs” with no brain needed and eliminate a huge number of jobs. This is the real doom. Many humans will become obsolete as workers. It has been predicted in movies for well over 30 years.

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Here’s one small early stage example:

https://www.zendesk.com/service/ai/?utm_source=YouTube&utm_medium=Display&utm_campaign={campaign}&utm_term=RTVideoViewers&utm_content=671794698365&utm_adgroup={adgroup}&utm_source=google&utm_medium=&utm_network=&utm_campaign=&matchtype=&utm_term=&utm_content=671794698365&theme=

ARTIFICIAL INTELLIGENCE
Zendesk AI already speaks customer service
Only Zendesk AI is built on billions of real customer service interactions. It understands customer experience, which means you unlock the power of personalized support from day one—without any extra work.

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AC


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