- An Inside Edition investigation exposed the exasperating wait times for products like body wash and razors
- The team consistently waited around 10 minutes after requesting assistance for employees to unlock the glass casings
- At a Walmart in New Jersey, it took a whopping 40 minutes to buy three items
Shoppers are being forced to wait as long as 40 minutes to buy basic essentials like baby formula and body wash as major retailers lock up products to counter skyrocketing rates of theft.
Reporters from Inside Edition visited five Targets, five Walmarts and five CVS stores in New York and New Jersey and timed how long it took for employees to retrieve different products from glass casings.
‘Everything’s locked up,’ journalist Lisa Guerrero said as she stepped inside a Target in Manhattan where baby formulas, razors and cleaning products were kept under lock and key.
‘They locked up the underwear,’ she quipped. ‘And the socks.’
The camera panned past a row of customers waiting near one of the product cases.
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