Wheelchair ‘pre-boarding scam’ on airlines leaves fellow passengers fuming

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This weekend, I witness something I’ve never seen before in all my years of flying on passenger jets.

It was a long line of wheelchairs lined up to pre-board an aircraft. I counted 12 people in wheelchairs. There were so many of them, it bottlenecked the concourse.

When the plane arrived, ONLY ONE of those people needed a wheelchair to get off.

Then…just this morning, I read this article from the NY Post that said it happened on another Southwest Airlines flight!

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Another frustrating new normal we’re going to have to endure, I’m afraid.

nypost.com/2023/06/28/southwest-airlines-flyers-wheelchair-scam-leaves-fellow-passengers-fuming/

Passengers are known to get antsy boarding and exiting planes, but Paul, whose Twitter handle is @trendready, complained about how some fellow flyers are possibly attempting to game the system by requesting wheelchair assistance in order to be the first ones on a flight before takeoff.

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“Pre-boarding scam at @SouthwestAir,” he claimed in a Saturday tweet with a photo of a line of people in wheelchairs. “20 passengers boarding using a wheelchair and probably only 3 need one to deplane.”

The airline replied to the complaint but admitted it had little power to stop any possible trickery.

AC


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