Today, personal technology, once simple machines, has evolved into bureaucratic systems, contrasting the efficiency of the past.
“An appliance used to be a machine. Now it’s a bureaucracy.” “Things used to work in this country. This is the stock complaint of the Baby Boomers, and if you are lucky enough to inherit a piece of their technology, you may find yourself agreeing. But when I say ‘things used to work,’ the object …