Betsy Anderson’s luck with refrigerators stinks as badly as the food she’s tried to keep cold.
“One morning I went to get milk out and it was sour,” said the Redwood City homeowner.
First, a $2,800 Kenmore Elite fridge — with an LG compressor inside — died in late 2019. “It was like 15 months old,” she said. “It basically stopped working. It wasn’t cold.”
Anderson filed for warranty service. But after two months of replacement parts failing, techs canceling service calls, and Thanksgiving approaching, she broke down and bought another fridge: a brand-new LG.
Groundhog day: $2K fridge edition
It only lived four years. “That just died, this year. Same thing. And I didn’t even bother calling them,” Anderson said.
https://www.nbcbayarea.com/investigations/consumer/expensive-fridges-dying-fraud-claims/3428989/