Delta Airlines has announced an expansion of its use of AI-powered dynamic surge pricing, which could soon entirely replace fixed ticket prices with personalized fares based on consumer data. Critics argue this practice is exploitative, with flight prices rising over 25% in two years while airline service quality continues to decline.
Guest host Misty Winston highlights broader concerns about corporations using AI and personal data to manipulate pricing in other industries, such as grocery stores and concerts, potentially leading to discriminatory practices. She criticizes these developments as part of a profit-driven system that increasingly targets consumers with predatory pricing models.