Bofa reduced my credit limt from $20000 to $200 erroneously! Any one has experience with this?

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by kabkar1234

I called in to reduce my cash advance limit to the lowest possible amount and I was told $200 is the lowest I can do. I told the agent to proceed. As I refreshed my screen I noted that my Total credit limit was reduced from 20k+ to $200. I asked the agent to fix it and she asked me a series of income-related questions and then said I have submitted your request for additional credit but it didn’t go through and I will get a letter in 5-7 business days. Her manager said our system would not let her change anything. Very upset about this experience! Any thoughts or similar experiences?

See also  Guys this section of the CR is insane. Why is this included in a spending bill? Why are they trying to make this a thing at all?