We understand some customers are having trouble accessing banking services as usual right now.
We're investigating this as a matter of urgency and will share an update as soon as possible.
— HSBC UK (@HSBC_UK) November 24, 2023
Thousands of HSBC customers in the UK have reported that they are unable to access mobile banking.
Downdetector, which tracks websites, showed more than 3,900 people had reported the banking app on their device was not functioning.
https://www.msn.com/en-xl/news/other/hsbc-mobile-banking-down-for-thousands-across-uk/ar-AA1ksiM7